Wanted to write a long overdue review and say thank you to Concept Pools.
We had our pool put in spring 2017 and can say nothing but positive things about the whole experience and folks at Concept Pools.
Customer Service: Mike was always available and extremely responsive. He spent the time to make sure I understood the process and answered all of my questions along the way. Trustworthy, friendly, and professional.
Process: Concept Pool took care of everything and installed our pool by summertime. All workers professionals and respectful.
Quality: The masons were awesome…everything put in perfectly. Pool equipment on extended slab looks commercial grade. The decking with KoolCote turned out excellent….about 1000 sq ft of decking.
Design: Concept Pools took the time to make sure the design was exactly what I was looking for making recommendations to improve along the way. Felt like a partnership to ensure I was completely satisfied.
I highly recommend Concept Pools…another extremely happy customer.
Amazing people amazing customer service !! I highly recommend this company to do your next pool!!
If you need a pool or are questioning getting one, I recommend calling Concept. Professional staff and great pricing.